Anyone who’s had a hard drive crash, brought their computer to Simutek, and found out their data couldn’t be recovered in store has received a pamphlet when they pick up their computer. DriveSavers is one of the best data recovery labs in the industry, which is why we have their pamphlets on hand to give to you as an option.
We’d like to share some tips and information directly from DriveSavers to you, if for no other reason than we put a face to the company (they are wearing surgical masks in those pamphlet pictures).
Here are some of DriveSaver’s top no-nos when it comes to hard drives:
We spend a lot of time at DriveSavers reminding our customers what they can do to prevent data loss, but today we’re looking at what not to do.
- Don’t turn on any drive that is clicking, whining, grinding, wheezing or making any unusual noise. Bad sounds are typically made by a drive that has failed mechanically or has sustained physical damage. Putting power to the drive could make matters worse, sometimes destroying the data you want to save in the process.
- Don’t run any data recovery software until you are dead certain of the type of problem you’re facing. There are myriad software tools on the market, and they may be useful in some cases, but none of those tools will help with a physically damaged or mechanically failed drive. Even if you suspect5 the drive isn’t damaged or mechanically ailing, software can make changes to the drive that are irreversible. Call the experts at DriveSavers first for guidance and information.
- Don’t turn a failing drive on and off repeatedly in hopes of it coming back to life. In most cases, you may be making a bad situation even worse.
- Don’t put a failed hard drive in the freezer. Despite what some online pundits suggest, this outdated approach isn’t recommended. Doing so could reduce the chances of a successful data recovery.